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Recovery Audit Contractors: Don't Be Left in the Dark

The Centers for Medicare & Medicaid Services (CMS) intends to implement the nationwide Recovery Audit Contractor (RAC) program in phases beginning in March 2008. Medicare providers should become informed about the RAC program and begin planning for its implementation.  In this post, aspects of the RAC program are highlighted to assist providers and others in understanding CMS's plans for the nationwide RAC program.

Continue reading "Recovery Audit Contractors: Don't Be Left in the Dark" »

May 16, 2008

House Committee Hears Testimony on Recovery Audit Contractor Program

On May 14, 2008, the House Small Business Committee's Subcommittee on Regulations, Health Care and Trade held a hearing on "The Impact of CMS Regulations and Programs on Small Health Care Providers." 

During the hearing, the Subcommittee entertained testimony on the Medicare recovery audit contractor (RAC) program from the Centers for Medicare & Medicaid Services (CMS), American Medical Association (AMA), American Academy of Family Physicians, and The Alliance of Specialty Medicine

In testimony, CMS pointed out the apparent cost-effectiveness of the RAC demonstration. CMS also highlighted some of the improvements made to the permanent RAC program (e.g., requiring medical directors and certified coders) based on the feedback and experience during the RAC demonstration. 

CMS testimony also indicates that CMS intends to place a much greater emphasis on provider education and training in the permanent RAC program and require permanent RACs to identify and publish vulnerability analyses so that providers can make corrections before audits begin. Further, CMS reports that once the permanent RACs are selected, CMS and the RACs intend to conduct extensive provider outreach. According to testimony, CMS "hopes to have selections of the national RAC contractors made later this spring so that claim review can begin this calendar year."

In testimony before the Subcommittee, the AMA stated that it "believes that the RAC program is seriously flawed" and expressed its support for the Medicare Recovery Audit Contractor Program Moratorium Act (H.R.4105), which would impose a one-year moratorium on the RAC program so that policymakers can reevaluate the program.  The AMA also expressed some comments and suggestions regarding the RAC program. In brief, those comments and suggestions included the following:

  • RACs should not be permitted to review claims from the previous 12 months
  • Evaluation & Management services are not appropriate for RAC review
  • Medical necessity determinations should be removed from the RACs purview
  • Minimum claim amount should be $25 (rather than $10)
  • Physicians should be reimbursed for copying expenses
  • RACs should be required to respond to written physician inquiries within 15 days (rather than 30 days) and physician phone inquiries within 48 hours
  • CMS should clarify the appeals process under the RAC program and apply the limitation on recoupment under the Medicare Prescription Drug, Improvement and Modernization Act of 2003
  • Services omitted from claims should be treated as underpayments and RACs should accept case files from providers for underpayment case review

May 15, 2008

OIG Presents Ways to Improve Quality of Nursing Home Care

On May 15, 2008, Lewis Morris, Chief Counsel to the Inspector General, presented testimony entitled "In the Hands of Strangers: Are Nursing Home Safeguards Working?" before the House Energy and Commerce Committee's Subcommittee on Oversight and Investigations.

In his testimony, the Chief Counsel describes the studies, enforcement actions, initiatives and government-industry collaboration that the Department of Health and Human Services' Office of Inspector General (OIG) has undertaken to identify ways to improve the quality of nursing home care. The Chief Counsel also offers some suggestions for consideration, including:

  • Improve screening of all nursing home staff by creating a nationwide centralized database that includes information from OIG's exclusions database, state nurse aide registries, and disciplinary actions by state licensing boards. 
  • Create a demonstration project to establish mandatory compliance programs for selected nursing homes.
  • Enhance the quality-of-care data made available to the nursing home industry and the public.

On May 9, 2008, the U.S. Government Accountability Office (GAO) also released a report entitled "Federal Monitoring Surveys Demonstrate Continued Understatement of Serious Care Problems and CMS Oversight Weaknesses." According to the report, during fiscal years 2002 through 2007, about 15 percent of federal comparative surveys nationwide identified state surveys that failed to cite at least 1 deficiency at the most serious levels of nursing home noncompliance - actual harm and immediate jeopardy.  In the report, the GAO recommends that the Centers for Medicare & Medicaid Services (CMS):

  • Require regional offices to determine if there was understatement when state surveyors cite a deficiency at a lower scope and severity level than federal surveyors and to track this information.
  • Establish quality controls to improve the accuracy and reliability of information entered into the federal monitoring survey database.
  • Routinely examine comparative survey data and hold regional offices accountable for implementing CMS guidance that is intended to ensure that comparative surveys more accurately capture the conditions at the time of the state survey.
  • Regularly analyze and compare federal comparative and observational survey results.

The GAO reports that it provided a draft of the report to CMS through the Department of Health and Human Services (HHS) and that HHS endorsed and indicated that it would implement the GAO recommendations.

May 14, 2008

CMS to Host Conference Call on 2008 Physician Quality Reporting Initiative

The Centers for Medicare & Medicaid Services (CMS) recently announced that it will host a national provider conference call on the 2008 Physician Quality Reporting Initiative (PQRI).  The conference call will take place from 3:30 p.m. - 5:00 p.m. (EDT) on May 28, 2008.

During the conference call, CMS will provide an overview of the alternative reporting periods and alternative criteria for satisfactorily reporting quality measures for the 2008 PQRI as authorized by the Medicare, Medicaid and SCHIP Extension Act of 2007. Prior to the call, CMS will post a PowerPoint slide presentation in the Educational Resources section on the PQRI webpage. Following the presentation, callers will have an opportunity to ask questions.

To participate in the conference call, registration is required. Registration will close at 3:30 p.m. (EDT) on May 27, 2008 or when available space has been filled.  For those unable to participate in the conference call, a replay of the call will be accessible from 5:30 p.m. (EDT) on May 28, 2008 until 11:59 p.m. (EDT) on June 5, 2008.  To access the replay, one must call 1-800-642-1687 and use passcode 46870023.

May 12, 2008

CMS Publishes New Claims Manual Chapter on DMEPOS Competitive Bidding

On May 9, 2008, the Centers for Medicare & Medicaid Services (CMS) issued Transmittal 1502 adding a new Chapter 36 to the Medicare Claims Processing Manual (CMS Pub. 100-04). 

In the new Chapter 36, CMS provides Medicare contractors with instructions regarding the Medicare durable medical equipment, prosthetics, orthotics and supplies (DMEPOS) competitive bidding program, including CMS policy on grandfathered suppliers and items, and the transfer of title of capped rental DME items, oxygen and oxygen equipment. CMS reports that subsequent installments of Chapter 36 will contain additional instructions, information about the DMEPOS competitive bidding program, and possibly revisions to clarify language or add additional information on policy. CMS has also posted sample notification letters on the Competitive Bidding Implementation Contractor website, which suppliers may use to notify Medicare beneficiaries whether or not they elect to become a grandfathered supplier.

CMS Publishes RY 2009 Payment and Policy Changes for Long-Term Care Hospitals

On May 9, 2008, the Centers for Medicare & Medicaid Services (CMS) published a Final Rule in the Federal Register establishing rate year (RY) 2009 payment rates and policies for the Medicare prospective payment system (PPS) for inpatient hospital services provided by long-term care hospitals (LTCH).

According to CMS, the Final Rule will increase the standard Federal rate for LTCHs by 2.7 percent and establish a standard Federal rate for the 2009 LTCH PPS rate year of $39,114.36 for discharges occurring during the 15 month period from July 1, 2008 through September 30. 2009.  Under the Final Rule, CMS estimates that aggregate LTCH PPS payments for RY 2009 to be approximately $4.47 billion. CMS reports that this is an increase of approximately $110 million (or 2.5 percent) over estimated payments in RY 2008.

CMS to Hold Skilled Nursing Facility/Long-Term Care Open Door Forum

The Centers for Medicare & Medicaid Services (CMS) recently announced that it will hold the next Skilled Nursing Facility/Long-Term Care Open Door Forum at 2:00 p.m. (EDT) on May 22, 2008.

To participate by telephone, one must dial 1-800-837-1935 and reference conference ID 41865584.  To participate in person, one must RSVP by 2:00 p.m. (EDT) on May 20, 2008 to SNF_LTCODF-L@cms.hhs.gov, and include your name, organization, phone number, and “SNF/LTC” in the subject line.  The Open Door Forum will take place at the Hubert H. Humphrey Building, 200 Independence Avenue S.W., Washington, D.C. CMS asks that attendees arrive no later than 1:30 p.m.   

Beginning May 26, 2008, CMS will also make an audio recording of the Open Door Forum available.  To access the audio recording, one must dial 1-800-642-1687 and enter the conference ID.  The recording will expire after 3 business days.

May 11, 2008

CMS to Host Conference Call on DMEPOS Competitive Bidding

On May 8, 2008, the Centers for Medicare & Medicaid Services (CMS) announced that it will host a national conference call on the implementation of the Medicare durable medical equipment, prosthetics, orthotics and supplies (DMEPOS) competitive bidding program, which is scheduled to begin on July 1, 2008.

The national conference call will take place from 12:30 p.m. - 2:00 p.m. (EDT) on May 13, 2008.  During the conference call, CMS is expected to give a general overview of the DMEPOS competitive bidding program and address some exceptions and situations suppliers may encounter in the program's implementation.  CMS also reports that a presentation will be made by the Competitive Bidding Implementation Contractor.  CMS expects to post a PowerPoint presentation on the CMS website prior to the call.

To participate in the conference call, registration is required.  Registration will close at 12:30 p.m. (EDT) on May 12, 2008 or when available space has been filled.  CMS will also make an audio recording of the conference call available from 2:30 p.m. (EDT) on May 13, 2008 until 11:59 p.m. (EDT) on May 17, 2008.  The audio recording may be accessed by calling 1-800-642-1687 and using passcode 45744159.

CMS Proposes New Medicare Advantage and Prescription Drug Plan Marketing Rules

The Centers for Medicare & Medicaid Services (CMS) recently released a display copy of a Proposed Rule that would enhance the marketing standards for Medicare Advantage (MA) health plans and Medicare Part D prescription drug plans. In the Proposed Rule, CMS incorporates some of the requirements that CMS previously imposed through operational guidance and introduces new MA and Medicare Part D prescription drug plan requirements.  According to the CMS Press Release, the marketing standards would:

  • Prohibit cold-calling and expand the current prohibition on door-to-door solicitation to cover other unsolicited circumstances. Any appointment with a beneficiary to market health care-related products would have to be limited to the scope that the beneficiary agreed to in advance. Cross selling of non-health care-related products to a prospective MA or Part D enrollee would also be prohibited.
  • Prohibit sales activities at educational events such as health information fairs and community meetings or in areas such as waiting rooms where patients primarily intend to receive health care-related services, as well as limit the value and type of promotional items offered to potential enrollees.
  • Require that MA organizations that use independent agents to market MA and Part D plans use state-licensed agents for such marketing, and require that MA organizations report to states, in a manner consistent with state appointment laws, that they are using those agents.
  • Require MA organizations to establish commission structures for sales agents and brokers that are level across all years and across all MA plan product types (e.g., HMOs, PPOs, and private fee-for-service plans). Commission structures for prescription drug plans would have to be level across the sponsors' plans as well.  According to CMS, these requirements are designed to discourage "churning" of beneficiaries from plan to plan each year in a manner that earns agents and brokers the highest commissions and would ensure that beneficiaries are receiving the information and counseling necessary to select the best plan based on their needs.

The Proposed Rule also contains provisions for enhancing the protections afforded to Medicare beneficiaries receiving the low income subsidy and those enrolled in special needs plans.  The Proposed Rule is expected to appear in the Federal Register on May 16, 2008.  CMS reports that it will be accepting comments on the Proposed Rule until July 15, 2008.

CMS Seeks Clinical Data Registries for Physician Quality Reporting Initiative

The Centers for Medicare & Medicaid Services (CMS) recently announced that it is seeking self-nominations from clinical data registries interested in becoming part of the submission process for the 2008 Physician Quality Reporting Initiative (PQRI).  CMS has posted the selection criteria and process on the CMS website and is accepting self-nominations from registries through May 31, 2008.

The Medicare, Medicaid and SCHIP Extension Act of 2007 authorizes CMS to establish alternative reporting criteria and alternative reporting periods for the reporting of measures groups and for the submission of data on PQRI quality measures through clinical data registries.  CMS has posted a document on the CMS website establishing the new alternative reporting criteria and periods.

CMS to Host Special Open Door Forum on Wage Index Reform

The Centers for Medicare & Medicaid Services (CMS) recently announced that it will hold a Special Open Door Forum on wage index reform from 2:00 p.m. - 4:00 p.m. (ET) on May 20, 2008. 

CMS reports that the Special Open Door Forum will provide the public with an opportunity to discuss and share their opinions, suggestions and expertise on the wage index and alternative models for computing the wage index.  Specifically, participants in the Special Open Door Forum will be asked to comment on the 9 factors that the Tax Relief and Health Care Act of 2006 (TRHCA) requires that CMS consider in proposals to revise the Medicare hospital wage index classification system, the Medicare Payment Advisory Commission's recommendations for alternatives for computing the wage index, and CMS's proposals in the FY 2009 hospital inpatient prospective payment system Proposed Rule.  The 9 TRHCA factors include:

  • Problems associated with the definition of labor markets for purposes of the wage index adjustment.
  • The modification or elimination of geographic reclassifications and other adjustments.
  • The use of Bureau of Labor Statistics data, or other data or methodologies, to calculate relative wages for each geographic area involved.
  • Minimizing variations in wage index adjustments between and within Metropolitan Statistical Areas and statewide rural areas.
  • The feasibility of applying all components of the proposal to other settings, including home health agencies and skilled nursing facilities.
  • Methods to minimize the volatility of wage index adjustments, while maintaining the principle of budget neutrality in applying such adjustments.
  • The effect that the implementation of the proposal would have on health care providers and on each region of the country.
  • Methods for implementing the proposal, including methods to phase-in such implementation.
  • Issues relating to occupational mix, such as staffing practices and any evidence on the effect on quality of care and patient safety and any recommendations for alternative calculations.

To participate in the Special Open Door Forum, one must dial 1-800-837-1935 and reference conference ID 46680542. CMS reports that if participants are unable to present their comments during the Special Open Door Forum, CMS will accept comments after the Special Open Door Forum via email at CMS_Wage_Index_ODF@cms.hhs.gov. However, CMS points out that the submission of comments via email will not replace the formal comment submission process listed in the Federal Register. CMS also intends to post an audio recording of the call on the Special Open Door Forum page of the CMS website that will be accessible beginning May 28, 2008.

About the Author

  • Michael Apolskis is an attorney at MacKelvie & Associates, P.C. In the course of his practice, he works with health care providers, suppliers and companies on a variety of legal and regulatory matters, including Medicare compliance, reimbursement and enforcement matters.

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